Privacy Policy

Effective Date: August 3, 2026

Rosie’s Mobile RV Service respects your privacy and is committed to protecting the personal information you provide when visiting our website or contacting us.

This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you.

1. Information We Collect

Information You Provide

When you submit a contact form or communicate with Rosie’s Mobile RV Service through our website, we may collect information such as:

Your name
Email address
Telephone number
General location or service address
Information about your travel trailer, motorhome, or required service
Any other information you include in your message

Please avoid submitting sensitive personal or financial information through the website’s contact form.

Website and Analytics Information

When you visit our website, certain technical information may be collected automatically through cookies or website analytics tools. This information may include:

Your Internet Protocol address
Browser and device type
Pages viewed and time spent on the website
Referring website or search engine
General geographic location
Date and time of your visit

This information helps us understand how visitors use our website, maintain its functionality, and improve the information and services we provide.

2. How We Use Your Information

Rosie’s Mobile RV Service only collects and uses personal information for reasonable business purposes connected to providing our services. These purposes may include:

Responding to questions and service inquiries
Preparing quotes or estimates
Scheduling appointments
Providing mobile RV repair and maintenance services
Communicating with you about requested services
Improving the operation, usability, and security of our website
Maintaining business and service records
Meeting legal, regulatory, insurance, or accounting requirements

We will not use your personal information for an unrelated purpose without obtaining your consent, unless otherwise permitted or required by law.

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate properly and collect general information about website usage.

Cookies are small files stored on your device by your web browser. You may be able to disable or delete cookies through your browser settings. Disabling cookies may affect how certain parts of the website function.

Website analytics information is generally used in an aggregated manner to understand website traffic and visitor activity. Depending on the analytics or website-hosting service used, technical information may be processed or stored by a service provider outside Alberta or Canada and may be subject to the laws of that jurisdiction.

4. Consent

By voluntarily submitting information through our website, you consent to the collection and use of that information for the purposes described in this Privacy Policy.

You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to respond to your inquiry or provide certain services.

5. Access to and Disclosure of Information

Access to customer information within Rosie’s Mobile RV Service is limited to those who require it to respond to inquiries or provide requested services.

We do not sell, rent, or trade your personal information.

Website-hosting, analytics, email, or technology providers may process limited information on our behalf when necessary to operate the website. These providers are only permitted to use the information for the services they provide to us.

We may also disclose information when required by law, to respond to a lawful request, to protect our legal rights, or to address suspected fraud, security concerns, or illegal activity.

6. Information Retention

We keep personal information only for as long as reasonably necessary to:

Respond to your inquiry
Provide requested services
Maintain required business records
Satisfy legal, accounting, insurance, or regulatory obligations
Resolve disputes or enforce agreements

When information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it.

7. Information Security

Rosie’s Mobile RV Service uses reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.

However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure. Information submitted electronically is provided at your own risk.

8. Accessing or Correcting Your Information

You may contact us to request access to the personal information we hold about you or to ask that inaccurate or incomplete information be corrected.

We may need to verify your identity before completing your request. Access may be limited where permitted or required by applicable law.

9. Third-Party Websites

Our website may contain links to websites operated by other organizations. Rosie’s Mobile RV Service is not responsible for the content, security, or privacy practices of third-party websites.

We encourage you to review the privacy policy of any external website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website features, or legal obligations change.

The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update means that you acknowledge the revised policy.

11. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information may be directed to:

Rosie’s Mobile RV Service
Attn: Lori Patterson
Email: info@rosiesrv.ca
Telephone: (825) 488-6463

Please include “Privacy Request” in the subject line of any email relating to your personal information.

Rosie's Mobile RV Service